Schoolytics pulls student Grade Level information from your Google Workspace account. In some cases, this information is not configured between the SIS and Google Workspace. We primarily pull this information from "Org Units", often labeled as follows:
/Students/
/Students/Atherton High School/2023
Additionally, we are capable of pulling school and grade level information using department and building codes attached to the student.
Contact our support team (support@schoolytics.io) to get help configuring this for your account.